Publication: The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games.

The social nature of multiplayer games provides compelling play experiences that are dynamic, unpredictable, and satisfying; however, playing digital games with others can result in feeling socially excluded. There are several known harmful effects of ostracism, including on cognition and the interpretation of social information. To investigate the effects of social exclusion in the context of a multiplayer game, we developed and validated a social exclusion paradigm that we embedded in an online game. Called Operator Challenge, our paradigm influenced feelings of social exclusion and access to hostile cognitions (measured through a word-completion task). In addition, the degree of experienced belonging predicted player enjoyment, effort, and the number of hostile words completed; however, the experience measures did not mediate the relationship between belonging and access to hostile cognitions. Our work facilitates understanding the causes and effects of exclusion, which is important for the study of player experience in multiplayer games.

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Participants

Max Birk
University of Saskatchewan
Benjamin Buttlar
Jason Bowey Susanne Poeller
Shelby Thomson Nicola Baumann
Regan Mandryk
University of Saskatchewan

Citation

Birk, M., Buttlar, B., Bowey, J.T., Poeller, S., Thomson, S., Baumann, N., Mandryk, R.L. 2016. The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games.. In In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'2016), San Jose, CA, USA. 3007-3019.

BibTeX

@inproceedings {380-CHI2016_ostracism_cr_final,
author= {Max Birk and Benjamin Buttlar and Jason Bowey and Susanne Poeller and Shelby Thomson and Nicola Baumann and Regan Mandryk},
title= {The Effects of Social Exclusion on Play Experience and Hostile Cognitions in Digital Games.},
booktitle= {In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI'2016)},
year= {2016},
address= {San Jose, CA, USA},
pages= {3007-3019}
}