Publication: Skillometers: Reflective Widgets that Motivate and Help Users to Improve Performance

Applications typically provide ways for expert users to increase their performance, such as keyboard shortcuts or customization, but these facilities are frequently ignored. To help address this problem, we introduce skillometers - lightweight displays that visualize the benefits available through practicing, adopting a better technique, or switching to a faster mode of interaction. We present a general framework for skillometer design, then discuss the design and implementation of a real-world skillometer intended to increase hotkey use. A controlled experiment shows that our skillometer successfully encourages earlier and faster learning of hotkeys. Finally, we discuss general lessons for future development and deployment of skillometers.

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Participants

Sylvain Malacria Joey Scarr
Andy Cockburn
University of Canterbury
Carl Gutwin
University of Saskatchewan
Tovi Grossman

Citation

Malacria, S., Scarr, J., Cockburn, A., Gutwin, C., Grossman, T. 2013. Skillometers: Reflective Widgets that Motivate and Help Users to Improve Performance. In Proceedings of the 25th ACM Symposium on User Interface Software and Technology (UIST 2013), ISBN 978-1-4503-2271-3. 321-330. DOI=10.1145/2501988.2501996.

BibTeX

@inbook {443-skillometers,
author= {Sylvain Malacria and Joey Scarr and Andy Cockburn and Carl Gutwin and Tovi Grossman},
title= {Skillometers: Reflective Widgets that Motivate and Help Users to Improve Performance},
booktitle= {Proceedings of the 25th ACM Symposium on User Interface Software and Technology (UIST 2013)},
year= {2013},
pages= {321-330}
}